Tourism and transportation

We offer our clients our experience in the development and implementation of flight, hotel or ticket reservation systems; channel management and development of mobile applications with the aim of building customer loyalty, facilitating the sale of upselling services/cross-selling and improving their travel or stay experience, leveraging the IoT universe.​

Our objective

From our technological knowledge, and in collaboration with our customers, we want to help improve the user experience; knowing the challenges and needs that this entails, we make our experience available to customers to:

  • Conceptualize new business processes and optimize existing ones

  • Achieve an integrated view of the customer (CRM)

  • Facilitate trip preparation, simplify purchasing and check-in processes

  • Support the operation of transportation, stay or experiences

  • Collect customer feedback and satisfaction levels to improve service quality and customer loyalty.

Conceptualize new business processes and optimize existing ones

Achieve an integrated view of the customer (CRM)

Facilitate trip preparation, simplify purchasing and check-in processes

Support the operation of transportation, stay or experiences

Collect customer feedback and satisfaction levels to improve service quality and customer loyalty.

How we work?

  • We start by analyzing your business model and strategic objectives with our consultants.​ 

  • We identify your needs and priorities.​ 

  • We present the work plan, methodology and follow-up that best suits your situation, needs and planning.​ 

  • We work with customers and the latest technologies as a team, in an agile and flexible way to bring value to your business.​ 

  • Our "Kaizen" continuous improvement philosophy introduces in each iteration the "Kai" changes, good "Zen", for the processes and business that have been identified.​ 

  • Our challenge is to make things easy to meet your objectives and achieve the expected success.

Some examples of the application of these technologies are:

Business Consulting

  • Our consultants are familiar with the aeronautical and tourism sectors.​ 

  • We like to analyze things to improve them, and with this Kaizen philosophy we perform business consulting, accompanying change management in consulting projects.

Closed Projects

Thanks to our experience in the implementation of technological projects in the sector, our teams are able to design and implement customized solutions for specific needs. On J2EE or .NET, on premise or in cloud.

AM Application Management 

We offer a fast, flexible and secure system for deploying, maintaining and managing applications. We apply agile methodologies and DevOps practices with the objective of speeding up the software development lifecycle and providing higher quality.

SRE Operation Site Reliability

We apply our knowledge of software development and observation to information systems operation tasks with the objective of achieving an adequate level of reliability of the systems, services and products we manage.

Cloud migration and support

We carry out native cloud projects and migration of systems to the cloud. To define the approach to a migration, we first analyze both the business objectives and the components of the application architecture and their interaction with each other. Based on this preliminary analysis, approaches can range from refactoring, involving changes to the application architecture to take advantage of cloud functions, to Lift and shift re-hosting, through hybrid cloud models.

Training

We prepare and deliver training plans, both for specific technologies and for stacks (tools, platforms and applications).

Support Services and Technical Assistance

We adapt the level of support to each need, providing the necessary technical expertise, aligned to the required SLA.

Our clients

We are the necessary technological partner for the digital transformation of your organization

World map
Vueling
Bahia Principe
Port de Barcelona
Iberia
Air Europa
Volotea
RIU
Melia
Hotelbeds
TUI
Barceló
Grupo Piñero
Globalia
World2Meet
Turismo de Lanzarote
Ticketmaster
Mundosenior
Balearia
Iberostar
Halcón viajes
Transports Metropolitans de Barcelona
Tradisa

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Joan Ramon Sanchiz

CEO and Turism & Transport Sector Manager joanramon.sanchiz@in2.es

Grupo Altia
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